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IS Expert Marketing Automation - Eloqua (H/F) - Valenciennes - L'aventure Lyreco commence ici !

Publiée le: 12/8/2018

Résumé de l'offre

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Description de l'offre

Integrated in the Group Information Systems Department, you work on the Oracle Marketing Cloud – Eloqua.You are in charge of the adequacy between the needs expressed by our customer marketing teams, validated by the product owner, and their implementation in our information system.

In collaboration with the Customer Experience Department and the internal DSI teams, you analyze, recommend and install the most relevant solutions guaranteeing internal customer satisfaction - either when creating new functionalities or when making requests for changes.

You also provide answers to bugs, in relation to the DSI group support.

You are in charge of the functional customization the solutions or define in detail the specific and you participate in the integration tests, always in compliance with the quality procedures. 

You accompany the user until he appropriates the new tool.

You are proactive in changing your work environment.You intervene in support of the other teams of the IS Department. 

In addition, some missions require that you take the role of "Project Manager" for a specific period.

Profil requis

Graduate from a business or engineering school, you have a first experience on Eloqua or other equivalent tool (digital marketing). 

Your current level of English allows you to adapt and work in an international, multicultural context. 

You have a good ability to negotiate and communicate internally and externally.

Your knowledge of the computer world, your rigor and your mastery of project management, allow you to provide a premium service to our users and teams DSI. This position may require travel within Lyreco subsidiaries